Clients

KPMG

KPMG

Pamela is an Associate with KPMG, providing specialist reviews in international enrolment management, marketing and student recruitment for KPMG clients worldwide. Projects have included reviews of:

  • international postgraduate research student recruitment for a research-intensive Top 10 UK University
  • international partnerships  for a prestigious University in northern UK
  • alumni programs for a Top 10 University
  • agent processes and student recruitment for four UK institutions
  • Review of pathway program provision for a top Australian University
  • Review of a transnational education strategy options for a top Australian University
  • International Strategy reviews in Northern Ireland

I-graduate, UK and North America

I-graduate, UK and North America

From 2009 to 2013, and from April 2015 Pamela has worked with i-graduate, leading representation in North America for the company's student survey products, including the International Student Barometer (ISB). Working with over 60 clients, Pamela provided analysis and feedback reviews, offering insight for clients into their international students’ decision making, influencers, perceptions and satisfaction, thus enriching an institution’s ability to improve programs and provide excellent services and a positive experience for their international students.  Pamela provided conference and workshop presentations throughout the USA and Canada on student insight.  Institutions involved in the ISB included in the USA: Indiana, Purdue, Illinois, Northwestern, Michigan State, Ohio State, Cincinnati, SUNY, Northeastern, George Washington, Pittsburgh, Drexel, De Paul, Colorado State, Colorado-Denver, Wisconsin, Johnson and Wales, Iowa State, Nebraska, New Mexico, Arizona State and Long Island.  In Canada Pamela worked with: UBC, U Toronto, Alberta, Queen’s, Waterloo, Windsor, Simon Fraser, Ryerson, York, Guelph and Universite Laval.  Colleges including Fanshawe, Centennial, Georgian, George Brown, Algonquin, Humber and Sheridan College.  Pamela also worked closely with Languages Canada, CBIE and the Ministry of Training, Colleges and Universities in Ontario.

British Library

British Library

We were thrilled to be asked to work with the British Library to support them in their exploration of particular aspects of the international education market. In late April 2016, Caroline and Pamela delivered an authoritative overview of market trends and forecasts, emerging technologies and identified key markets and opportunities for the Library to consider as part of business planning processes. The project also included an interactive presentation and discussion in June 2016 with the senior team in order to bring the report to life, and to support organisational decision-making through facilitated discussion.

City Law School, University of London

City Law School, University of London

In a time of great uncertainty for legal education in the UK, we were appointed to carry out an analysis of the proposed Law School strategy, testing in particular key assumptions around growth, market potential, corporate positioning and estates strategy. Caroline, Pamela and Martha-Marie conducted extensive internal and external interviews and desk research and analysis, underpinned by academic expertise in Law to deliver a report in May 2016 that supported strategic planning and vision.

Eastern Illinois University

Eastern Illinois University

In 2012, Pamela was delighted to be invited to work with Eastern Illinois University on its international student recruitment plans.  EIU is an institution of some 11,000 students located on a 320 acre campus in in Charleston, Illinois.  The University, founded in 1895, is consistently named one of the top Midwestern public universities in its class by U.S. News & World Report.  The project which Barton Carlyle delivered involved helping to develop the University’s strategy and capability for international enrollment management, focussing on international student recruitment.

University of Lincoln

University of Lincoln

Pamela reviewed the University's international office to support the University in improving its international student recruitment and retention, building on a prior review and advisory audit of the marketing and recruitment program.

University of Northampton

University of Northampton

Pamela helped the University's international office by delivering reviews and development work for the international Market Intelligence system and Partnerships programs.

PFL, UK

PFL, UK

Established in 1997, PFL has established offices across Ghana, Kenya, New Zealand, Nigeria, Pakistan and the UK. PFL offers advice and guidance to those wishing to study in Australasia, North America and the UK.  Pamela supported PFL in their North America market development.

Glasgow Caledonian University

Glasgow Caledonian University

Pamela and Chris provided a market feasibility study for the University’s Study Abroad program, looking at options in the North American market.

VU University, Amsterdam

VU University, Amsterdam

This project involved advising the university on how to optimize the potential of its scholarship program for international students.

TAFE Western Institute

TAFE Western Institute

As part of a KPMG Australia team, Pamela led a workshop for the institute to review options and potential for internationalization.

Northern School of Contemporary Dance

Northern School of Contemporary Dance

NSCD are seeking to work more actively internationally and requested Barton Carlyle's help in developing a rationale to present to the School's Board.  Pamela and Caroline worked on a position paper to support the development of international student recrutiment by the School.

Queen Mary, University of London

Queen Mary, University of London

Barton Carlyle was appointed in late 2014 to carry out a review of the University’s merit-based scholarship program. Caroline, Pamela and Chris delivered a comprehensive report which dealt with both the strategic and operational aspects of the program. The work was supported by external examples of good practice and a literature review. 

University of Alberta

University of Alberta

Pamela has worked on two projects for the university, one on enhancing the international admissions program and providing support for the Registrar’s office, and one on pathway provision which has involved developing a “preferred state” analysis and feasibility options.

University of Pecs, Hungary

University of Pecs, Hungary

Pamela and Chris were delighted to be invited by the International Office of the University of Pecs in Hungary in September 2013 to offer a two-day seminar workshop for staff involved in the internationalization of the University.  The presentations and seminar program focussed on developing international strategy, market research and market intelligence, and customer relationship management for success in international student recruitment. 

Pamela undertook a second workshop focussing on international student support services in September 2014 with Nannette Ripmeester from Dutch company Labour Mobility.  Joined by Associate Caroline Bysh, we delivered a follow-up international student recruitment strategy training program, and welcomed the opportunity to provide, in addition, a workshop session for Deans and Vice-Deans of the University.

The University of Pécs dates back to 1367 when Louis the Great established the first Hungarian university in Pécs.  Pecs is a former European City of Culture, and the university is located in some of the most historic buildings in the city, as well as some of the most modern.  

Studybility, Poland

Studybility, Poland

In June 2013, Pamela and Chris presented at a two-day workshop on international student recruitment organized by Studybility, a specialist training company in Warsaw entitled  “Winning Strategies in International Higher Education Marketing and Recruitment:  Effective solutions for good and bad times”  hosted at Kozminski University in Warsaw.  The training program, attended by international office directors from universities around Europe covered the latest trends in education markets around the world and provided practical advice on preparing effective promotion and recruitment strategies, working with student recruitment agents, and on-line marketing.

The 2014 seminar offered by Chris and Pamela is detailed in the Events page.

To book personalized seminars and training programs for your university or group, contact pamela@bartoncarlyle.com.

Indiana University, USA

Indiana University, USA

Pamela was proud to work with the Office of International Student and Scholar Services of Indiana University on international student communication strategies in 2012.  Indiana ranks 11th in the IIE Open Doors in terms of international student enrollment, and has a reputation as one of the most innovative and comprehensive international student programs in the country, led by Dr Christopher Viers.

University of Tasmania

University of Tasmania

As part of a KPMG Australia team, Pamela was involved in reviewing international activity at a time of change for the university.

Fanshawe College, Ontario

Fanshawe College, Ontario

Barton Carlyle supports Fanshawe College's internationalization initiatives.  Our latest project involves working with Fanshawe's international representatives and student recruiting staff to support creative thinking about international student recruitment, and to encourage continued strong growth for the future. 

University of Michigan Law School

University of Michigan Law School

With an established international profile and reputation for quality, the School appointed Barton Carlyle in the summer of 2015 to support the development of new programs aimed at international markets. Pamela and Caroline delivered a market feasibility report including detailed research into the Chinese and Japanese markets, coupled with internal interviews and data analysis. They modelled different recruitment and program development scenarios, supporting the School’s strategic decision making with a strong evidence base and informed insight.

University of London International Programmes

University of London International Programmes

As Interim Director of Global Engagement for the University of London International Programmes, Pamela supported the strategic development of this world-leading distance learning and transnational education provider.

Gonzaga University, USA

Gonzaga University, USA

Pamela is proud to be working with Gonzaga University in Spokane, Washington, USA.  Invited by the Center for Global Engagement of the University to visit in October 2013, Pamela led discussions and made presentations to groups of senior level and practitioner staff at the university to enhance conversations on campus about international enrollment management. Gonzaga University is a private, four-year institution of higher education which retains its Roman Catholic and Jesuit affiliation. The University has an enrollment of around 7,000.

The presentation and subsequent projects have focussed on developing international strategy, undertaking market research, reviewing risk management in international enrollment planning and enhancing institutional preparedness for international engagement.

Suffolk University, USA

Suffolk University, USA

Suffolk University in Boston has a long history of innovation in international education and of welcoming international students.  With changing demographics and increased competition as well as changes in leadership, Suffolk felt that it was time to review how the University delivers its international student recruitment program, and called on Barton Carlyle for help.  Pamela visited the campus and conducted stakeholder interviews, undertook research into Suffolk's offerings and other comparator institutions, and delivered an audit/review of the international enrollment management. The review offered Suffolk insight into the current position and offered opportunities for improvement to ensure that the university achieves its potential.