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Our Clients

Clients

KPMG

Pamela is an Associate with KPMG, providing specialist reviews in international enrolment management, marketing and student recruitment for KPMG clients worldwide. Projects have included reviews of:

  • international postgraduate research student recruitment for a research-intensive Top 10 UK University
  • international partnerships  for a prestigious University in northern UK
  • alumni programs for a Top 10 University
  • agent processes and student recruitment for four UK institutions
  • Review of pathway program provision for a top Australian University
  • Review of a transnational education strategy options for a top Australian University
  • International Strategy reviews in Northern Ireland

British Library

We were thrilled to be asked to work with the British Library to support them in their exploration of particular aspects of the international education market. At the request of BL, Caroline and Pamela delivered an authoritative overview of market trends and forecasts, emerging technologies and identified key markets and opportunities for the Library to consider as part of business planning processes. The project also included an interactive presentation and discussion with the senior team in order to bring the report to life, and to support organisational decision-making through facilitated discussion.

City Law School, University of London

In a time of great uncertainty for legal education in the UK, we were appointed to carry out an analysis of the proposed Law School strategy, testing in particular key assumptions around growth, market potential, corporate positioning and estates strategy. Caroline, Pamela and Martha-Marie conducted extensive internal and external interviews and desk research and analysis, underpinned by academic expertise in Law to deliver a report that supported strategic planning and vision.

Eastern Illinois University

We were delighted to be invited to work with Eastern Illinois University on its international student recruitment plans.  EIU is an institution of some 11,000 students located on a 320 acre campus in in Charleston, Illinois.  The University, founded in 1895, is consistently named one of the top Midwestern public universities in its class by U.S. News & World Report.  The project involved helping to develop the University’s strategy and capability for international enrolment management, focussing on international student recruitment.

University of Lincoln

Pamela reviewed the University’s international office to support the University in improving its international student recruitment and retention, building on a prior review and advisory audit of the marketing and recruitment program.

University of Northampton

Pamela helped the University’s international office by delivering reviews and development work for the international Market Intelligence system and Partnerships programs.

PFL, UK

Established in 1997, PFL has established offices across Ghana, Kenya, New Zealand, Nigeria, Pakistan and the UK. PFL offers advice and guidance to those wishing to study in Australasia, North America and the UK.  Pamela supported PFL in their North America market development.

Glasgow Caledonian University

Pamela and Chris provided a market feasibility study for the University’s Study Abroad program, looking at options in the North American market.

VU University, Amsterdam

This project involved advising the university on how to optimize the potential of its scholarship program for international students.

TAFE Western Institute

As part of a KPMG Australia team, Pamela led a workshop for the institute to review options and potential for internationalization.

Northern School of Contemporary Dance

NSCD are seeking to work more actively internationally and requested Barton Carlyle’s help in developing a rationale to present to the School’s Board.  Pamela and Caroline worked on a position paper to support the development of international student recrutiment by the School.

Queen Mary, University of London

Barton Carlyle was appointed to carry out a review of the University’s merit-based scholarship program. Caroline, Pamela and Chris delivered a comprehensive report which dealt with both the strategic and operational aspects of the program. The work was supported by external examples of good practice and a literature review.

University of Alberta

Pamela has worked on two projects for the university, one on enhancing the international admissions program and providing support for the Registrar’s office, and one on pathway provision which has involved developing a “preferred state” analysis and feasibility options.

University of Pecs, Hungary

Pamela and Chris were delighted to be invited by the International Office of the University of Pecs in Hungary to offer a two-day seminar workshop for staff involved in the internationalization of the University.  The presentations and seminar program focussed on developing international strategy, market research and market intelligence, and customer relationship management for success in international student recruitment.

Pamela undertook a second workshop focussing on international student support services with Nannette Ripmeester from Dutch company Labour Mobility.  Joined by Associate Caroline Bysh, we delivered a follow-up international student recruitment strategy training program, and welcomed the opportunity to provide, in addition, a workshop session for Deans and Vice-Deans of the University.

The University of Pécs dates back to 1367 when Louis the Great established the first Hungarian university in Pécs.  Pecs is a former European City of Culture, and the university is located in some of the most historic buildings in the city, as well as some of the most modern.

Studybility, Poland

Pamela and Chris presented at a two-day workshop on international student recruitment organized by Studybility, a specialist training company in Warsaw entitled  “Winning Strategies in International Higher Education Marketing and Recruitment:  Effective solutions for good and bad times”  hosted at Kozminski University in Warsaw.  The training program, attended by international office directors from universities around Europe covered the latest trends in education markets around the world and provided practical advice on preparing effective promotion and recruitment strategies, working with student recruitment agents, and on-line marketing.  To book personalized seminars and training programs for your university or group, contact pamela@bartoncarlyle.com

Indiana University, USA

This project involved working with the Office of International Student and Scholar Services of Indiana University on international student communication strategies following an organisational restructure to develop further the potential of the admissions program.  At the point of the project, Indiana ranked 11th in the IIE Open Doors in terms of international student enrollment, and has a reputation as one of the most innovative and comprehensive international student programs in the country, led by Dr Christopher Viers.

University of Tasmania

As part of a KPMG Australia team, Pamela was involved in reviewing international activity at a time of change for the university.  Pamela worked with colleagues in the international division to consider ways the university could optimize international student recruitment, including office structures and in-market activity.

Fanshawe College, Ontario

Barton Carlyle supported Fanshawe College’s internationalization initiatives. The most recent project involved working with Fanshawe’s international representatives and student recruiting staff to support creative thinking about international student recruitment, and to encourage continued strong growth for the future.

University of Michigan Law School

With an established international profile and reputation for quality, the School appointed Barton Carlyle to support the development of new programs aimed at international markets. Pamela and Caroline delivered a market feasibility report including detailed research into the Chinese and Japanese markets, coupled with internal interviews and data analysis. They modelled different recruitment and program development scenarios, supporting the School’s strategic decision making with a strong evidence base and informed insight.

University of London International Programmes

As Interim Director of Global Engagement for the University of London International Programmes, Pamela supported the strategic development of this world-leading distance learning and transnational education provider.

Gonzaga University, USA

Pamela is proud to be working with Gonzaga University in Spokane, Washington, USA.  Invited by the Center for Global Engagement of the University to visit in October 2013, Pamela led discussions and made presentations to groups of senior level and practitioner staff at the university to enhance conversations on campus about international enrollment management. Gonzaga University is a private, four-year institution of higher education which retains its Roman Catholic and Jesuit affiliation. The University has an enrollment of around 7,000.

The presentation and subsequent projects have focussed on developing international strategy, undertaking market research, reviewing risk management in international enrollment planning and enhancing institutional preparedness for international engagement.

Suffolk University, USA

Suffolk University in Boston has a long history of innovation in international education and of welcoming international students. With changing demographics and increased competition as well as changes in leadership, Suffolk felt that it was time to review how the University delivers its international student recruitment program, and called on Barton Carlyle for help. Pamela visited the campus and conducted stakeholder interviews, undertook research into Suffolk’s offerings and other comparator institutions, and delivered an audit/review of the international enrollment management. The review offered Suffolk insight into the current position and offered opportunities for improvement to ensure that the university achieves its potential.

Cambrian College

This project involved market research for the Sudbury, Ontario based College, looking at how the College’s program portfolio could best be represented in international markets to meet its objectives.  As part of the project, Pamela provided a roadmap for international recruitment and marketing to support the new approach, as well as market research resources to support the College’s future strategy.

Marist College

With its beautiful location on the banks of the River Hudson, interesting programs of study and welcoming staff and faculty,  it’s no wonder that Marist College has a growing international student population.   Tom and Pamela supported the College by carrying out a sense-check to help take the international enrolment management program to the next level.  As part of the project, Tom and Pamela looked at the various recruitment methods the College employs but also essential to successful recruitment was a consideration of the international student support services provided by the College. We provided guidance on markets, target-setting and strategy.

i-graduate, UK and North America

Pamela worked with i-graduate to lead representation in North America for the company’s student survey products, including the International Student Barometer (ISB). Working with over 60 clients, Pamela provided analysis and feedback reviews, offering insight for clients into their international students’ decision making, influencers, perceptions and satisfaction, thus enriching an institution’s ability to improve programs and provide excellent services and a positive experience for their international students.  Pamela provided conference and workshop presentations throughout the USA and Canada on student insight.

Manitoba Institute of Trades and Technology

Manitoba Institute of Trades and Technology (MITT) is a public college in Winnipeg.  Focussed on working proactively with industry to develop and provide relevant training, MITT has more than 780 international students.  As part of the ICEF Achieve program we worked with the Institute to help re-frame the international strategy and its delivery, focussing on realignment of the relationship with agents, and on structures, processes and support systems to help grow and rationalise MITT’s international program.

Saskatchewan Polytechnic

Pamela and Chris worked with Saskatchewan Polytechnic to provide market research and strategy analysis to support Sask Poly as it developed and delivered a strategy for ambitious international student growth.  Barton Carlyle was commissioned to provide an understanding of the markets in which the Poly might most effectively engage, and provided detailed analysis on market landscape, addressability and key features.  The Poly commissioned an additional piece of work to support market entry in five markets, looking at specific routes into the market and how the Poly could best present its programs and key features.

MacEwan University

MacEwan University (formerly Grant MacEwan University and founded as Grant MacEwan College in the 1970s) is located in Edmonton Alberta is a teaching-focussed institution.  Pamela was delighted to work with MacEwan International to review the various aspects of the International portfolio: international student recruitment, Study Abroad and partnerships, administration and international student services.  Pamela reviewed the strategy and structures of the university’s program in these areas and worked with the University to deliver a set of recommendations for improvements to its international activity.

Humber College

Pamela was delighted to work with Humber College, Ontario to support its internationalization strategy by developing a unique market research program. Humber College is one of the largest Colleges in Canada, and offers one of its most significant international programs.  Using a new approach to market identification, Pamela analysed potential markets for alignment with the College’s strategic objectives and delivered a market research and risk assessment study for a range of potential internationalization activities.

University of Sheffield, UK

In this 5-month interim management assignment, Pamela managed a team of 75 in Student Recruitment and Admissions.  This role helped the University to ensure progression of key developments: recruitment strategy, faculty liaison/business partner roles, recruitment marketing/ communications initiatives and service delivery alignment for international.

University of York, UK

In this interim management assignment, Pamela managed Student Recruitment and Admissions, with particular reference to improving conversion and yield, and international. Part of the role was to support the university in the review and restructure of the Division, including gaining approval for start-up international recruitment investment, successfully opening offshore offices for the University in China, Malaysia and India.

University College Dublin (UCD Global)

Pamela is working with the UCD Global team during 2020 and 2021 to lead and manage international student recruitment and admissions.  During this extraordinary and challenging recruitment cycle, Pamela is supporting the University in pivoting to outstanding delivery of innovative recruitment strategy and activity with global centres and representative partner networks.  Pamela and Ailsa had previously delivered a review of UCD’s Global Centres to support successful delivery of the University’s global engagement strategy.

Millsaps College, Mississippi, USA

This was an exciting project to help the College maximize the strategic opportunities and outcomes of the world-leading programmes in Yucatan, Mexico.  Pamela, Ailsa and Australian colleague Julie Roberts reviewed the strategy and delivery of the College’s unique study abroad offering and devised a business plan and risk management strategy for the Yucatan projects.

University of Windsor, Ontario, Canada

The Barton Carlyle team supported the University by undertaking a comprehensive review of international student recruitment, communications and admissions policy, practice, processes, structures and management.  The goal was to improve outcomes in the enrolment process.  Drew, David and Pamela delivered recommendations to improve admissions processing, application yield, agent and student satisfaction, synergy between departments, and decreased withdrawals and process inefficiencies.

University of the West Indies and Deloitte Canada

Pamela was delighted to have been invited to participate in the team to study research demand patterns and options for international student recruitment for the University of the West Indies’ medical school.  The University’s Medical School is located in St Augustine, Trinidad, and attracts a number of international students who go on to careers in medicine and related fields, many in North America.  The Deloitte team helped the university frame its approach to an internationalization strategy, including international student enrolment.

London Film School

Case Studies

Suffolk University, USA

Suffolk University in Boston has a long history of innovation in international education and of welcoming international students. With changing demographics and increased competition as well as changes in leadership, Suffolk felt that it was time to review how the University delivers its international student recruitment program, and called on Barton Carlyle for help. Pamela visited the campus and conducted stakeholder interviews, undertook research into Suffolk’s offerings and other comparator institutions, and delivered an audit/review of the international enrollment management. The review offered Suffolk insight into the current position and offered opportunities for improvement to ensure that the university achieves its potential.

Suffolk University, USA

Suffolk University in Boston has a long history of innovation in international education and of welcoming international students. With changing demographics and increased competition as well as changes in leadership, Suffolk felt that it was time to review how the University delivers its international student recruitment program, and called on Barton Carlyle for help. Pamela visited the campus and conducted stakeholder interviews, undertook research into Suffolk’s offerings and other comparator institutions, and delivered an audit/review of the international enrollment management. The review offered Suffolk insight into the current position and offered opportunities for improvement to ensure that the university achieves its potential.

Saskatchewan Polytechnic

In 2018, Pamela and Chris worked with Saskatchewan Polytechnic to provide market research and strategy analysis to support Sask Poly as it developed and delivered a strategy for ambitious international student growth. Barton Carlyle was commissioned to provide an understanding of the markets in which the Poly might most effectively engage, and provided detailed analysis on market landscape, addressability and key features. The Poly commissioned an additional piece of work to support market entry in five markets, looking at specific routes into the market and how the Poly could best present its programs and key features.

Saskatchewan Polytechnic

Pamela and Chris worked with Saskatchewan Polytechnic to provide market research and strategy analysis to support Sask Poly as it developed and delivered a strategy for ambitious international student growth.  Barton Carlyle was commissioned to provide an understanding of the markets in which the Poly might most effectively engage, and provided detailed analysis on market landscape, addressability and key features.  The Poly commissioned an additional piece of work to support market entry in five markets, looking at specific routes into the market and how the Poly could best present its programs and key features.

KPMG

Pamela is an Associate with KPMG, providing specialist reviews in international enrolment management, marketing and student recruitment for KPMG clients worldwide. Projects have included reviews of:

  • international postgraduate research student recruitment for a research-intensive Top 10 UK University
  • international partnerships  for a prestigious University in northern UK
  • alumni programs for a Top 10 University
  • agent processes and student recruitment for four UK institutions
  • Review of pathway program provision for a top Australian University
  • Review of a transnational education strategy options for a top Australian University
  • International Strategy reviews in Northern Ireland

KPMG

Pamela is an Associate with KPMG, providing specialist reviews in international enrolment management, marketing and student recruitment for KPMG clients worldwide. Projects have included reviews of:

  • international postgraduate research student recruitment for a research-intensive Top 10 UK University
  • international partnerships  for a prestigious University in northern UK
  • alumni programs for a Top 10 University
  • agent processes and student recruitment for four UK institutions
  • Review of pathway program provision for a top Australian University
  • Review of a transnational education strategy options for a top Australian University
  • International Strategy reviews in Northern Ireland

MacEwan University

MacEwan University (formerly Grant MacEwan University and founded as Grant MacEwan College in the 1970s) is located in Edmonton Alberta is a teaching-focussed institution.  Pamela was delighted to work with MacEwan International to review the various aspects of the International portfolio: international student recruitment, Study Abroad and partnerships, administration and international student services.  Pamela reviewed the strategy and structures of the university’s program in these areas and worked with the University to deliver a set of recommendations for improvements to its international activity.

MacEwan University

MacEwan University (formerly Grant MacEwan University and founded as Grant MacEwan College in the 1970s) is located in Edmonton Alberta is a teaching-focussed institution.  Pamela was delighted to work with MacEwan International to review the various aspects of the International portfolio: international student recruitment, Study Abroad and partnerships, administration and international student services.  Pamela reviewed the strategy and structures of the university’s program in these areas and worked with the University to deliver a set of recommendations for improvements to its international activity.

British Library

Barton Carlyle helped the British Library explore the international education market by providing an authoritative overview of market trends and forecasts, emerging technologies.  The review identified key markets and opportunities for the Library to consider as part of business planning processes. The project also included an interactive presentation and discussion with the senior team to bring the report to life, and to support organisational decision-making through facilitated discussion.

British Library

We were thrilled to be asked to work with the British Library to support them in their exploration of particular aspects of the international education market. At the request of BL, Caroline and Pamela delivered an authoritative overview of market trends and forecasts, emerging technologies and identified key markets and opportunities for the Library to consider as part of business planning processes. The project also included an interactive presentation and discussion with the senior team in order to bring the report to life, and to support organisational decision-making through facilitated discussion.

City Law School, University of London

In a time of great uncertainty for legal education in the UK, we were appointed to carry out an analysis of the proposed Law School strategy, testing in particular key assumptions around growth, market potential, corporate positioning and estates strategy. Caroline, Pamela and Martha-Marie conducted extensive internal and external interviews and desk research and analysis, underpinned by academic expertise in Law to deliver a report that supported strategic planning and vision.

City Law School, University of London

In a time of great uncertainty for legal education in the UK, we were appointed to carry out an analysis of the proposed Law School strategy, testing in particular key assumptions around growth, market potential, corporate positioning and estates strategy. Caroline, Pamela and Martha-Marie conducted extensive internal and external interviews and desk research and analysis, underpinned by academic expertise in Law to deliver a report that supported strategic planning and vision.

University College Dublin (UCD Global)

(Interim Management assignment).

Pamela is working with the UCD Global team during 2020 and 2021 to lead and manage international student recruitment and admissions. During this extraordinary and challenging recruitment cycle, Pamela is supporting the University in pivoting to outstanding delivery of innovative recruitment strategy and activity with global centres and representative partner networks. Pamela and Ailsa had previously delivered a review of UCD’s Global Centres to support successful delivery of the University’s global engagement strategy.

University College Dublin (UCD Global)

Pamela is working with the UCD Global team during 2020 and 2021 to lead and manage international student recruitment and admissions.  During this extraordinary and challenging recruitment cycle, Pamela is supporting the University in pivoting to outstanding delivery of innovative recruitment strategy and activity with global centres and representative partner networks.  Pamela and Ailsa had previously delivered a review of UCD’s Global Centres to support successful delivery of the University’s global engagement strategy.

Queen Mary, University of London

Barton Carlyle was appointed to carry out a review of the University’s merit-based scholarship program. Caroline, Pamela and Chris delivered a comprehensive report which dealt with both the strategic and operational aspects of the program. The work was supported by external examples of good practice and a literature review.

Queen Mary, University of London

Barton Carlyle was appointed to carry out a review of the University’s merit-based scholarship program. Caroline, Pamela and Chris delivered a comprehensive report which dealt with both the strategic and operational aspects of the program. The work was supported by external examples of good practice and a literature review.

Millsaps College, Mississippi, USA

A business plan and risk management strategy for Millsap’s Yucatan programme were the key deliverables of this development project.  The plan and strategy helped the College maximize the strategic opportunities and outcomes of the world-leading archaeology programmes in Yucatan, Mexico.  Pamela, Ailsa and Australian colleague Julie Roberts reviewed the strategy and delivery of the College’s unique study abroad offering and devised a business plan and risk management strategy for the Yucatan projects.

 

Millsaps College, Mississippi, USA

This was an exciting project to help the College maximize the strategic opportunities and outcomes of the world-leading programmes in Yucatan, Mexico.  Pamela, Ailsa and Australian colleague Julie Roberts reviewed the strategy and delivery of the College’s unique study abroad offering and devised a business plan and risk management strategy for the Yucatan projects.

Indiana University, USA

This project involved working with the Office of International Student and Scholar Services of Indiana University on international student communication strategies following an organisational restructure to develop further the potential of the admissions program.  At the point of the project, Indiana ranked 11th in the IIE Open Doors in terms of international student enrollment, and has a reputation as one of the most innovative and comprehensive international student programs in the country, led by Dr Christopher Viers.

Indiana University, USA

This project involved working with the Office of International Student and Scholar Services of Indiana University on international student communication strategies following an organisational restructure to develop further the potential of the admissions program.  At the point of the project, Indiana ranked 11th in the IIE Open Doors in terms of international student enrollment, and has a reputation as one of the most innovative and comprehensive international student programs in the country, led by Dr Christopher Viers.

University of Windsor, Ontario, Canada

This project delivered a comprehensive review of international student recruitment, communications and admissions policy, practice, processes, structures and management to improve outcomes in the enrolment process.  The team made recommendations to improve admissions processing, application yield, agent and student satisfaction, synergy between departments, , serving to decrease withdrawals and process inefficiencies.

University of Windsor, Ontario, Canada

The Barton Carlyle team supported the University by undertaking a comprehensive review of international student recruitment, communications and admissions policy, practice, processes, structures and management.  The goal was to improve outcomes in the enrolment process.  Drew, David and Pamela delivered recommendations to improve admissions processing, application yield, agent and student satisfaction, synergy between departments, and decreased withdrawals and process inefficiencies.

University of Tasmania

As part of a KPMG Australia team, Pamela was involved in reviewing international activity at a time of change for the university.  Pamela worked with colleagues in the international division to consider ways the university could optimize international student recruitment, including office structures and in-market activity.

University of Tasmania

As part of a KPMG Australia team, Pamela was involved in reviewing international activity at a time of change for the university.  Pamela worked with colleagues in the international division to consider ways the university could optimize international student recruitment, including office structures and in-market activity.

University of the West Indies and Deloitte Canada

This project was to research demand patterns and options for international student recruitment for the University of the West Indies’ medical school. The University’s Medical School is located in St Augustine, Trinidad, and attracts a number of international students who go on to careers in medicine and related fields, many in North America.  The Deloitte team helped the university frame its approach to an internationalization strategy, including international student enrolment.

University of the West Indies and Deloitte Canada

Pamela was delighted to have been invited to participate in the team to study research demand patterns and options for international student recruitment for the University of the West Indies’ medical school.  The University’s Medical School is located in St Augustine, Trinidad, and attracts a number of international students who go on to careers in medicine and related fields, many in North America.  The Deloitte team helped the university frame its approach to an internationalization strategy, including international student enrolment.

University of Michigan Law School

With an established international profile and reputation for quality, the School appointed Barton Carlyle to support the development of new programs aimed at international markets. Pamela and Caroline delivered a market feasibility report including detailed research into the Chinese and Japanese markets, coupled with internal interviews and data analysis. They modelled different recruitment and program development scenarios, supporting the School’s strategic decision making with a strong evidence base and informed insight.

University of Michigan Law School

With an established international profile and reputation for quality, the School appointed Barton Carlyle to support the development of new programs aimed at international markets. Pamela and Caroline delivered a market feasibility report including detailed research into the Chinese and Japanese markets, coupled with internal interviews and data analysis. They modelled different recruitment and program development scenarios, supporting the School’s strategic decision making with a strong evidence base and informed insight.

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