We help universities, colleges, schools and school boards, governments, associations and companies maximize the potential of their international activity – increasingly the most critical driver of global success. To grow, compete and succeed in a dynamic global market, it’s more important than ever to get it right.
We have the experience and perspective to support growth and manage internationalization.
Stripped back to the point of unrecognizability, or adding layers of complexity to an already intricate field? It is evident is that the COVID-19 pandemic has caused dislocations in traditional […]
As J Paul Getty once said: “In times of rapid change, experience could be your worst enemy.” That’s certainly how it can feel in the world of global education today […]
Pamela and Chris presented a seminar at ICEF Miami this year, called “It’s Scary Out There: Top 10 Tips for Recruitment Scalability and Sustainability in Volatile Times”. This was a […]
We’re looking forward to attending Virtual NAFSA 2021! It will be odd, to be sure, to attend a virtual version of the most people-centric conference there is. I have been […]
Summary The AIRC Annual Conference is the only event of its kind, where over 400 representatives meet to network, discuss market trends and analysis, and strategically-based international student recruitment processes, […]
Mark Your Calendars! We are delighted to be offering a session at this year’s CBIE conference in Winnipeg, Canada. Pamela will present with Craig Riggs from ICEF Monitor and Wendy […]
Barton Carlyle was appointed to carry out a review of the University’s merit-based scholarship program. Caroline, Pamela and Chris delivered a comprehensive report which dealt with both the strategic and operational aspects of the program. The work was supported by external examples of good practice and a literature review.
This project involved working with the Office of International Student and Scholar Services of Indiana University on international student communication strategies following an organisational restructure to develop further the potential of the admissions program. At the point of the project, Indiana ranked 11th in the IIE Open Doors in terms of international student enrollment, and has a reputation as one of the most innovative and comprehensive international student programs in the country, led by Dr Christopher Viers.
As part of a KPMG Australia team, Pamela was involved in reviewing international activity at a time of change for the university. Pamela worked with colleagues in the international division to consider ways the university could optimize international student recruitment, including office structures and in-market activity.
With an established international profile and reputation for quality, the School appointed Barton Carlyle to support the development of new programs aimed at international markets. Pamela and Caroline delivered a market feasibility report including detailed research into the Chinese and Japanese markets, coupled with internal interviews and data analysis. They modelled different recruitment and program development scenarios, supporting the School’s strategic decision making with a strong evidence base and informed insight.
Pamela is proud to be working with Gonzaga University in Spokane, Washington, USA. Invited by the Center for Global Engagement of the University to visit in October 2013, Pamela led discussions and made presentations to groups of senior level and practitioner staff at the university to enhance conversations on campus about international enrollment management. Gonzaga University is a private, four-year institution of higher education which retains its Roman Catholic and Jesuit affiliation. The University has an enrollment of around 7,000.
The presentation and subsequent projects have focussed on developing international strategy, undertaking market research, reviewing risk management in international enrollment planning and enhancing institutional preparedness for international engagement.
This project involved market research for the Sudbury, Ontario based College, looking at how the College’s program portfolio could best be represented in international markets to meet its objectives. As part of the project, Pamela provided a roadmap for international recruitment and marketing to support the new approach, as well as market research resources to support the College’s future strategy.
Manitoba Institute of Trades and Technology (MITT) is a public college in Winnipeg. Focussed on working proactively with industry to develop and provide relevant training, MITT has more than 780 international students. As part of the ICEF Achieve program we worked with the Institute to help re-frame the international strategy and its delivery, focussing on realignment of the relationship with agents, and on structures, processes and support systems to help grow and rationalise MITT’s international program.
MacEwan University (formerly Grant MacEwan University and founded as Grant MacEwan College in the 1970s) is located in Edmonton Alberta is a teaching-focussed institution. Pamela was delighted to work with MacEwan International to review the various aspects of the International portfolio: international student recruitment, Study Abroad and partnerships, administration and international student services. Pamela reviewed the strategy and structures of the university’s program in these areas and worked with the University to deliver a set of recommendations for improvements to its international activity.
In this 5-month interim management assignment, Pamela managed a team of 75 in Student Recruitment and Admissions. This role helped the University to ensure progression of key developments: recruitment strategy, faculty liaison/business partner roles, recruitment marketing/ communications initiatives and service delivery alignment for international.
Pamela is working with the UCD Global team during 2020 and 2021 to lead and manage international student recruitment and admissions. During this extraordinary and challenging recruitment cycle, Pamela is supporting the University in pivoting to outstanding delivery of innovative recruitment strategy and activity with global centres and representative partner networks. Pamela and Ailsa had previously delivered a review of UCD’s Global Centres to support successful delivery of the University’s global engagement strategy.
Pamela was delighted to have been invited to participate in the team to study research demand patterns and options for international student recruitment for the University of the West Indies’ medical school. The University’s Medical School is located in St Augustine, Trinidad, and attracts a number of international students who go on to careers in medicine and related fields, many in North America. The Deloitte team helped the university frame its approach to an internationalization strategy, including international student enrolment.